Remote Support

Lenders IT uses RustDesk to help you on your computer. Choose the option that fits.

Windows – one-time help Easiest

  1. Click the button and open the downloaded file. Nothing gets installed.
  2. If Windows shows “Windows protected your PC”, click More info → Run anyway.
  3. Read your ID and One-time password to the support technician.
Download Quick Support

Please don’t rename the file – the server settings are stored in its name.

Windows – permanent installation

For ongoing support. Open PowerShell as administrator (right-click Start → Terminal (Admin)) and paste:

irm https://support.lenders-it.nl/install.ps1 | iex

macOS, Linux, Android, iOS

  1. Download RustDesk from the official release page (.dmg for Mac, .deb/.rpm for Linux) or your app store.
  2. Copy the configuration below.
  3. In RustDesk open Settings → Network → ID/Relay server, unlock if asked, and click Import server config.
=0nI9EFTIRzTNx0TwRTbnhHVCJHMI1mdNdEeoFXQwJTVuRDOjBFRMh3Z38UaBNmI6ISeltmIsIiI6ISawFmIsICbu5Cdp1ycyVGZuVGbukXYsVmcts2clRGdzVnciojI5FGblJnIsICbu5Cdp1ycyVGZuVGbus2clRGdzVnciojI0N3boJye

On a Mac, also allow RustDesk under System Settings → Privacy & Security → Screen Recording and Accessibility.